How to maintain a propane tank

LP Propane employee filling a propane tank in a rural agricultural setting

How to maintain a propane tank Troubleshooting Common Propane Tank Issues Even with regular maintenance, issues can arise. Here’s how to troubleshoot some common propane tank problems: 1. Propane Smell: If you smell propane, it’s likely a leak. Shut off the tank, ventilate the area, and contact your propane supplier immediately. 2. Pilot Light Won’t […]

Is Propane Gas Safe for the Environment

landscaping propane business building

Is Propane Gas Safe for the Environment? THE SIMPLE ANSWER Yes, propane is safe for the environment. It’s a clean-burning, non-toxic fuel that produces fewer emissions compared to other fossil fuels, making it an environmentally friendly energy choice. https://youtu.be/U_gv9_7_4nY?si=XFVjIqnXFg9iX7NE Protect the environment! Clean-Burning Fuel One of the primary reasons propane is considered safe for the […]

Natural Gas VS Propane

Natural Gas VS Propane THE SIMPLE ANSWER Natural gas and propane are both popular fuels, but they are not the same, and they differ in several key ways. https://youtu.be/gYhncU8jjS8?si=qcR796wQ9rIPnFzY What to know in the industery Chemical Composition • Natural Gas: Composed primarily of methane (CH4), natural gas is a naturally occurring hydrocarbon gas mixture. It […]

The Difference Between Propane and Liquid Propane

Understanding the Difference Between Propane and Liquid Propane THE SIMPLE ANSWER One of the most common questions we receive is, “What’s the difference between propane and liquid propane?” The answer is simple: there is no difference. What to know in the industery In the grilling industry, terms like propane, liquid propane, propane gas, and LP […]

The Benefits of Auto Fill for Propane

Propane tank with regulator being installed and inspected.

The Benefits of Auto Fill for Propane What is Auto Fill for Propane? Auto fill is an automated fueling process that ensures your propane tanks are always at optimal levels. Utilizing advanced monitoring technology, auto fill systems automatically track propane usage and tank levels, placing an order for refill before your tank runs low. This […]

How to Calculate the Right Propane Tank Size

Seniors looking at unpaid financial bill

How to Calculate the Right Propane Tank Size: A Guide for Colorado Homeowners optimizing costs Starting as a new propane customer, we know how crucial it is to choose the right propane tank size for your home. It’s not just about ensuring you have enough fuel; it’s about optimizing your costs and making sure your […]

long term savings propane heating

The Smart Choice Energy for Homeowners in Colorado long term savings propane heating As a propane customer service representative and a fellow homeowner, I know firsthand how important it is to find a heating solution that’s not only efficient but also cost-effective in the long run. If you’re looking to purchase a house in the […]

State Fair Giveaway

$500 Worth of Propane

Be one of the first 200 New Customers to sign-up until September 15th to get $500 worth of propane, FREE! You’ll also get 1 year free tank rental when you switch!

JOIN THE IGNITE PROGRAM

NEW CUSTOMER? Fill out the New Customer Application to join IGNITE.

Save $0.05 Per Gallon with the IGNITE Program Learn more!

This field is for validation purposes and should be left unchanged.
Name(Required)
Service Address(Required)
AAP Agreement(Required)
You will be contacted by a Customer Service Representative to obtain your credit card information.
Terms of Service(Required)

LP Propane Ignite Program – Terms and Conditions

1. Eligibility and Program Requirements
To qualify for and maintain enrollment in the LP Propane Ignite Program and receive the $0.05 per gallon fuel discount, the Customer must simultaneously enroll in and maintain active status in the following three core services:

Auto Fill Delivery: The Customer authorizes LP Propane to automatically monitor, schedule, and deliver propane to the designated tank when levels dictate, bypassing the standard Will Call scheduling requirements.

Auto Pay: The Customer must maintain a valid, authorized payment method on file (Credit Card, Debit Card, or ACH/Direct Draft). Invoices will be automatically drafted within 7 days after the delivery.

Paperless Billing: The Customer agrees to receive all invoices, statements, and program communications via email. Opting out of online billing or requesting paper statements will result in a $4.95 monthly fee and disqualification from the program.

2. Fuel Discount Terms

The $0.05 per gallon discount applies exclusively to the standard market rate of propane at the exact time of delivery.

The discount is applied automatically on invoice.

This discount cannot be combined with specific commercial contract pricing or volume discounts unless expressly authorized in writing by LP Propane.

3. Tank Monitoring and Delivery Access

LP Propane may utilize physical tank monitors or advanced usage-tracking algorithms to schedule deliveries.

Access Requirements: The Customer must ensure the propane tank is always completely accessible to delivery personnel and vehicles. The pathway must be free of obstacles, locked gates, debris, or unrestrained animals within a 100-foot radius.

Seasonal Maintenance: During winter months, the Customer is legally responsible for clearing snow, ice, and paths leading to the tank. If a delivery vehicle cannot safely access the tank, the delivery will be delayed, and any emergency filling fees incurred due to subsequent low fuel levels will be billed to the Customer.

4. Credit Status and Payment Failures

If an Auto Pay transaction is declined or fails for any reason (e.g., expired card, insufficient funds), the Customer must update their account billing details immediately. If the transaction remains unprocessed for 30 days despite attempts by LP Propane to contact the Customer, the account will be automatically unenrolled from the program.

If an account balance becomes past due, LP Propane reserves the right to suspend Auto Fill privileges, pause the $0.05 per gallon discount, and transition the account to a "Will Call / Cash on Delivery" basis until the account is brought current and after review and approval of LP Propane’s credit department.

5. Program Termination or Changes

Customer Termination: Removing any of the mandatory components (Auto Fill, Auto Pay, or Paperless Billing) constitutes voluntary termination from the program. If you would like to opt out of the Ignite program you must submit 30 day written notice

Company Modifications: LP Propane reserves the right to alter, modify, or terminate the Ignite Program framework, including discount amounts or underlying eligibility terms.

MM slash DD slash YYYY