Privacy Policy

Who we are

Suggested text: Our website address is: https://liquidpropane.com.

Comments

Suggested text: When visitors leave comments, we collect the data shown in the comments form. We also gather the visitor’s IP address and browser user agent string for spam detection.

We may send a hash of your email address to the Gravatar service. This helps check if you use Gravatar. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. As a result, after we approve your comment, the public can see your profile picture next to your comment.

Media

Suggested text: Avoid uploading images with embedded location data (EXIF GPS). Other visitors can download and extract this data.

Cookies

Suggested text: If you leave a comment, you may opt in to saving your name, email, and website in cookies. This saves you from filling in your details again for future comments. Therefore, these cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie holds no personal data and your browser discards it when you close the window.

When you log in, we set up cookies for your login info and display choices. Login cookies last for two days, and screen options cookies last for a year. For example, if you select “Remember Me”, your login will persist for two weeks. Furthermore, if you log out of your account, we remove the login cookies.

If you edit or publish an article, your browser saves an additional cookie. This cookie includes no personal data and simply indicates the post ID of the article you just edited. In fact, it expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Specifically, embedded content from other websites works the same way as a direct visit to that website.

These websites may collect data about you and use cookies. They may embed third-party tracking and monitor your interaction with embedded content.

Who we share your data with

Suggested text: If you request a password reset, the reset email will contain your IP address.

How long we retain your data

Suggested text: If you leave a comment, we retain the comment and its metadata indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We also store personal information that registered users provide in their profiles. Users can see, edit, or delete their personal information at any time. However, they cannot change their username. Also, website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account or have left comments, you can request an export of your personal data. This includes any data you have provided to us. You can also request that we erase any personal data we hold about you. Besides, this does not include data we must keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: We may check visitor comments through an automated spam detection service.

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State Fair Giveaway

$500 Worth of Propane

Be one of the first 200 New Customers to sign-up until September 15th to get $500 worth of propane, FREE! You’ll also get 1 year free tank rental when you switch!

Learn More

JOIN THE IGNITE PROGRAM

NEW CUSTOMER? Fill out the New Customer Application to join IGNITE.

Save $0.05 Per Gallon with the IGNITE Program Learn more!

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LP Propane Ignite Program – Terms and Conditions

1. Eligibility and Program Requirements
To qualify for and maintain enrollment in the LP Propane Ignite Program and receive the $0.05 per gallon fuel discount, the Customer must simultaneously enroll in and maintain active status in the following three core services:

Auto Fill Delivery: The Customer authorizes LP Propane to automatically monitor, schedule, and deliver propane to the designated tank when levels dictate, bypassing the standard Will Call scheduling requirements.

Auto Pay: The Customer must maintain a valid, authorized payment method on file (Credit Card, Debit Card, or ACH/Direct Draft). Invoices will be automatically drafted within 7 days after the delivery.

Paperless Billing: The Customer agrees to receive all invoices, statements, and program communications via email. Opting out of online billing or requesting paper statements will result in a $4.95 monthly fee and disqualification from the program.

2. Fuel Discount Terms

The $0.05 per gallon discount applies exclusively to the standard market rate of propane at the exact time of delivery.

The discount is applied automatically on invoice.

This discount cannot be combined with specific commercial contract pricing or volume discounts unless expressly authorized in writing by LP Propane.

3. Tank Monitoring and Delivery Access

LP Propane may utilize physical tank monitors or advanced usage-tracking algorithms to schedule deliveries.

Access Requirements: The Customer must ensure the propane tank is always completely accessible to delivery personnel and vehicles. The pathway must be free of obstacles, locked gates, debris, or unrestrained animals within a 100-foot radius.

Seasonal Maintenance: During winter months, the Customer is legally responsible for clearing snow, ice, and paths leading to the tank. If a delivery vehicle cannot safely access the tank, the delivery will be delayed, and any emergency filling fees incurred due to subsequent low fuel levels will be billed to the Customer.

4. Credit Status and Payment Failures

If an Auto Pay transaction is declined or fails for any reason (e.g., expired card, insufficient funds), the Customer must update their account billing details immediately. If the transaction remains unprocessed for 30 days despite attempts by LP Propane to contact the Customer, the account will be automatically unenrolled from the program.

If an account balance becomes past due, LP Propane reserves the right to suspend Auto Fill privileges, pause the $0.05 per gallon discount, and transition the account to a "Will Call / Cash on Delivery" basis until the account is brought current and after review and approval of LP Propane’s credit department.

5. Program Termination or Changes

Customer Termination: Removing any of the mandatory components (Auto Fill, Auto Pay, or Paperless Billing) constitutes voluntary termination from the program. If you would like to opt out of the Ignite program you must submit 30 day written notice

Company Modifications: LP Propane reserves the right to alter, modify, or terminate the Ignite Program framework, including discount amounts or underlying eligibility terms.

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